Help Center

Frequently Asked Questions

We ship to Australia, Austria, Belgium, Brazil, Canada, Qatar, France, Germany, Hungary, Italy, Japan, Kuwait, Mexico, Netherlands, Poland, Portugal, Saudi Arabia, Singapore, Spain, Sweden, United Arab Emirates, United Kingdom & United States.

Delivery is FREE on orders of 85 EUR (370 SAR) or more. A flat rate of 4,99 EUR (21,50 SAR) applies to orders under 85 EUR (370 SAR).

Shipping times can vary depending on the product. Please refer to the individual product pages for the most accurate delivery timeframes.

If you have any questions about shipping, feel free to get in touch with us before placing your order - we’re happy to help!

You can check the status of your order on our Order Tracking page.  

Please note that the Tracking Number can take a few days to load on to the system. If no information about your order is displayed, we advise coming back in a few days time to track the order again.  

We sometimes ship directly from our suppliers to our customers, so it is possible for items to arrive at separate times.  

You can also Login to your account or Create an Account at any time to see your order history.

Please check our return/refund/exchange policy here.